Terms & Conditions

Effective Date: 12 September 2026

These Terms & Conditions govern your use of the KM Furnitures website and your purchase of products from us. By using our website or placing an order, you agree to these Terms.

KM Furnitures is operated by KAUF MORA LTD, registered in England and Wales under company number 17178675.

1. Website Use

You must be at least 18 years old to place an order, or have permission from a parent or legal guardian.

You agree not to use our website or products for unlawful purposes or in any way that could damage, disrupt, or interfere with our website, services, or other users.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, dimensions, and prices are accurate. However, colours may vary depending on your device or screen.

Product availability, specifications, descriptions, and prices may change without notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

3. Orders & Payments

When you place an order, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order where there is a genuine reason, including suspected fraud, pricing errors, product availability issues, or suspected resale activity.

We accept:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

Payments are processed securely through Stripe and supported by appropriate security measures, including SSL encryption and 3D Secure where applicable.

If an order is cancelled after payment has been taken, any applicable refund will be processed in accordance with our Returns & Refunds Policy and applicable law.

4. Prices

All prices displayed on our website are subject to change. We make reasonable efforts to ensure that pricing information is accurate.

If a significant pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel affected orders and refund payments.

5. Delivery

Delivery is available across the UK mainland, subject to the delivery terms shown at checkout.

Estimated delivery times are provided in good faith and may vary due to circumstances outside our reasonable control.

Customers should ensure that the delivery address and contact information provided at checkout are accurate.

6. Returns, Refunds & Faulty Products

Our returns, refunds, cancellations, and faulty-product procedures are explained in our Returns & Refunds Policy.

Nothing in these Terms limits or excludes your statutory rights under applicable UK consumer protection law.

Where a product is faulty, damaged, not as described, or otherwise fails to meet applicable legal requirements, you may have rights to a repair, replacement, price reduction, refund, or other remedy depending on the circumstances.

7. Website Content & Intellectual Property

All content on this website, including text, photographs, graphics, logos, product descriptions, designs, and layout, belongs to or is licensed to KAUF MORA LTD or its respective owners.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.

8. Third-Party Links & Services

Our website may contain links to third-party websites or use third-party services such as payment, delivery, analytics, or other technology providers.

We are not responsible for the content, availability, or privacy practices of third-party websites. Their own terms and policies may apply.

9. Customer Reviews & Feedback

If you submit reviews, comments, feedback, photographs, or other content to us, you confirm that the content is lawful and does not infringe the rights of others.

We may moderate, remove, or decline to publish content that is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.

10. Prohibited Activities

You must not use our website to:

• Break any applicable law or regulation.

• Commit fraud or provide misleading information.

• Introduce viruses, malware, or harmful code.

• Attempt to gain unauthorised access to our systems.

• Scrape, copy, or commercially exploit website content without permission.

• Infringe intellectual property or other legal rights.

• Interfere with the operation or security of the website.

11. Website Availability & Liability

We aim to keep our website available and accurate but cannot guarantee that it will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.

Subject to applicable law, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

12. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transport disruption, government action, or major technical failures.

Where possible, we will notify affected customers and take reasonable steps to minimise the impact.

13. Privacy

Your use of personal information is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect your personal data.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be published on this page with an updated effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to your legal rights.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.

16. Contact Information

If you have questions about these Terms & Conditions, please contact us:

KAUF MORA LTD
Trading as: KM Furnitures
Company Number: 17178675
Registered Office: 259 Farm Hill, Exeter, England, EX4 2NW, United Kingdom
Email: support@shopkmfurnitures.co.uk
Phone: +44 7846 029094

Our typical response time is within 24 hours.

By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions.